Policies

  1. Chux Best Price Guarantee
  2. Will that part void my factory warranty

Q: Chux Best Price Guarantee

If you find a lower price at another local store on a new, identical item, show us the lower price at the time of purchase in the form of a quote or a call to the competitor and we will match it on the spot. Or show us the lower price within 30 days of your CHUX purchase and we will pay you the difference.

Our price is the final price you pay after any discounts, coupons, instant savings and mail-in savings are applied. We will match the other store's price after deducting their instant rebates and coupons. We will not match the other store's mail-in rebates nor will we deduct the value of any gift with purchase.

We reserve the right to modify or cancel the Best Price Guarantee at any time without prior notice. Any modification will be effective immediately upon posting of the modified Best Price Guarantee Terms and Conditions on chuxtrux.com. We reserve the right to verify the authenticity of any other stores' offer or Competitors' offer.

These terms are effective as of March 1, 2013. Our price guarantee does not apply to installation labor, to the competitor's closeout, discontinued, clearance, liquidation or to damaged items. Limited to reasonable quantities.

* Refunds are paid by the same method as the original payment (credit card, cash, check, etc.). All refunds require original invoice, customer name, address, phone number, driver’s license number and customer signature.

Q: Will that part void my factory warranty

Consumers of aftermarket products are protected by The Federal Magnusson-Moss Warranty Act. The Act states that if something breaks on the car and the consumer takes it in for warranty repair, the dealer must honor the warranty unless they can prove that whatever modifications have been added actually caused the problem. Please keep in mind that towing in anything higher than level two and hard driving in levels four and five are not recommended.

While consumers have strong legal protection with regards to their vehicle’s warranty, there is also a practical reality that different automotive manufacturers and dealers have greatly varying views on aftermarket products, in particular those that produce horsepower, such as performance enhancement chips, modified intake manifolds, or aftermarket exhaust systems. There are dealers and manufacturers that will use the presence of a horsepower upgrade to void the vehicle’s warranty, regardless of whose product the customer is using. Any aftermarket company that does not acknowledge this is misleading the consumer.

Bottom line: while the law protects the consumer and provides for enforcement of the warranty, it is very difficult for most people to hire an attorney and fight a voided warranty.

If you have any more questions on this topic, please feel free to contact us.