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  1. Will Aftermarket Parts Void My Truck's Warranty?
  2. What is the Chux Trux Best Price Guarantee?
  3. Are Your Prices Really as Good as Buying Online?

Q: Will Aftermarket Parts Void My Truck's Warranty?

This article was copied from SEMA.org:

In a Consumer Alert issued by the Federal Trade Commission (FTC), the agency confirmed that “The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket part.” The alert outlines key provisions in the law that provides protections to car owners. As defined by the FTC, an “aftermarket' part is a part made by a company other than the vehicle manufacturer or the original equipment manufacturer.” 

“The FTC’s reference to aftermarket parts is equally applicable to specialty parts,” said Russ Deane, SEMA’s General Counsel. “Under the Magnuson-Moss Warranty Act, the warranty cannot be conditioned to a specific brand of parts, services or vehicle modifications unless those parts or services are provided free of charge.”

The alert notes that a consumer has the right to patronize independent retail stores and repair shops for parts and service without fear of voiding the new car warranty. The dealer/vehicle manufacturer has the right to deny a warranty repair but they must demonstrate that the aftermarket part caused the problem. The warranty remains in effect for all other covered parts.

The FTC alert may be downloaded using this link.

The alert was issued in response to an FTC complaint filed by the Automotive Aftermarket Industry Association (AAIA), Automotive Oil Change Association (AOCA) and the Tire Industry Association (TIA). 

If you have any more questions on this topic, please feel free to contact us.

Q: What is the Chux Trux Best Price Guarantee?

If you find a lower price at another local store on a new, identical item, show us the lower price at the time of purchase in the form of a quote or a call to the competitor and we will match it on the spot. Or show us the lower price within 30 days of your CHUX purchase and we will pay you the difference.

Our price is the final price you pay after any discounts, coupons, instant savings and mail-in savings are applied. We will match the other store's price after deducting their instant rebates and coupons. We will not match the other store's mail-in rebates nor will we deduct the value of any gift with purchase.

We reserve the right to modify or cancel the Best Price Guarantee at any time without prior notice. Any modification will be effective immediately upon posting of the modified Best Price Guarantee Terms and Conditions on chuxtrux.com. We reserve the right to verify the authenticity of any other stores' offer or Competitors' offer.

These terms are effective as of March 1, 2013. Our price guarantee does not apply to installation labor, to the competitor's closeout, discontinued, clearance, liquidation or to damaged items. Limited to reasonable quantities.

* Refunds are paid by the same method as the original payment (credit card, cash, check, etc.). All refunds require original invoice, customer name, address, phone number, driver’s license number and customer signature.

Q: Are Your Prices Really as Good as Buying Online?

Pretty, much. While our goal isn't to be the Walmart, low/no service company in our industry, our multiple locations and buying power usually make us priced right around the internet guys and Amazon, and in a lot of cases we're even WAAYYY less than they are. Give us a shot. If we aren't let us know. We're good guys and easy to work with.